COVID 19 Safety Policy Purchases are shipped from our warehouse in Odisha by reputed courier agencies. Until further notice, all dispatches and deliveries will be delayed due to interruption in logistics functioning caused by COVID 19. Unfortunately, we cannot commit to dispatch or delivery timelines during this time and request you to bear with us. Please refer to our COVID Safety Measures Policy for more details.
Deliveries will be made between 10:00 AM – 7:00 PM from Monday to Saturday (excluding public holidays).
If you are not available to receive your package, please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand takes no responsibility for the package received by an alternative person.
Neo Sanjivani is not responsible for damage after delivery.
However, all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
Neo Sanjivani has partnered with a secured payment gateway which is set up to take immediate online orders through the following modes of payment:
A full list is available at the time of Check-Out and before making payments for purchases. Please note that for Visa and MasterCard you will be required to submit your 16-digit credit card number, card expiry date, and a 3-digit CVV number (on the back of the card) when you make an online transaction using your Credit Card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. For American Express Cards you will be required to give your 15-digit card number and a 4-digit code.
Neo Sanjivani Private Limited
Plot No. 1167 (P), Near Petals Play School, Maruthi Village, Khandagiri, Bhubaneswar, Odisha - 751030, India
Mobile : +91-7008421963, +91-8847831098
E-mail : firstname.lastname@example.org